Returns Window
You may request a return within 30 days of delivery. Items must be unused, in original condition and packaging, with all tags attached.
Non-returnable items
- Intimates (panties, bodysuits) if hygiene seals are removed;
- Final sale items;
- Gift cards.
How to start a return
- Email WOOONEWSTYLELIMITED@outlook.com with your order number and reason;
- We’ll reply with instructions and the return address;
- Ship the item(s) back; keep your proof of postage.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection. Approved refunds are issued to the original payment method within 5–10 business days (your bank may take longer).
Exchanges
For a different size/colour, place a new order and request a return for the original item.
Return Shipping Costs
Return shipping is the customer’s responsibility unless the item is defective or we made an error.
Damaged or Incorrect Items
If you received a defective or wrong item, contact us within 7 days of delivery with photos. We will make it right.
Contact
Questions? Email WOOONEWSTYLELIMITED@outlook.com.