Shipping Policy
Last updated: 2025-09-25 • Delivery options, timing and costs
1. Shipping Areas
We ship to the UK, EU, and the US. If your country is not listed at checkout, contact us and we’ll try to assist.
2. Methods & Timeframes
| Method | Estimate | Cost |
|---|---|---|
| Standard | 3–5 business days | Free |
| Express | 1–2 business days | £6.99 |
| International Standard | 5–10 business days | Calculated at checkout |
Estimates exclude order processing (usually 1–2 business days) and customs delays.
3. Processing & Tracking
Orders are processed Monday–Friday (excluding holidays). Tracking details are emailed when your order ships.
4. Address Accuracy
Please provide a complete and accurate address. We are not responsible for delays or losses due to incorrect addresses.
5. Customs, Duties & Taxes
International orders may incur customs fees. These are the recipient’s responsibility and are not included in our prices.
6. Lost or Damaged Parcels
If your parcel is delayed, lost, or arrives damaged, contact us within 7 days of the expected delivery date with your order number.